Rubbish and recycling

Inorganic collections

Inorganic collections have changed. The different systems we had across the region have been replaced with one consistent pick-up service for all of Auckland.

The new service is:

  • annual
  • booked by the resident
  • funded by rates, meaning there is no charge to book
  • provided on-property, so material will not be picked up from the street
  • collected in a way that increases the amount of material we can reuse or recycle.

Bookings are open for 2017 inorganic collections. Use the booking tool to find out when your collection is scheduled and make your booking.

A flyer and a letter will arrive in your letterbox before your collection advising when and how to book, if you haven't done so already.

Booking a pick-up

You can book your collection any time of the year, until bookings close for your area (8 days before your collection week begins).

Make your booking online, or by:

Once you've made your booking, we will tell you by email, text or phone what day in your collection period we will pick up your items.

If you live in an apartment or townhouse block, speak to your body corporate or building manager about arranging a pick-up. Body corporates or building managers can register their interest in a collection by completing the Inorganic collections for multi-unit developments online form.

Hauraki Gulf Island collections

Waiheke Island

The inorganic collections service for Waiheke started on Monday 5 September 2016.

See the Waiheke inorganics brochure (PDF 7.4MB) to see when collections in your area will take place.

Great Barrier Island and Rakino Island

Collections took place in 2016. We are working on a system for future inorganic collections to meet the needs of these communities.


What you can put out

You can put up to one cubic metre of material out for collection - about one small trailer load.

Items should be able to be lifted by two people.


  • Large appliances - fridges, freezers, washing machines and ovens
  • Small appliances - kettles, irons and vacuum cleaners
  • Furniture - beds, chairs, kitchen  items and ornaments
  • Sporting items - gym equipment, bicycles and toys
  • Renovation equipment - carpet, timber (nails and/or other sharp items attached to timber must either be removed or flattened), tools, fixtures and fittings, baths and sinks
  • Outdoors items - lawnmowers, barbecues, garden tools and outdoor furniture
  • Electronics - TVs, computers, phones and DVD players.

Not accepted

  • Bags of rubbish (including items contained in Flexi-bags)
  • Recyclable packaging
  • Garden waste - grass clippings, and tree and hedge trimmings
  • Automotive items - tyres and car parts
  • Building and trade waste - plaster board, rubble, concrete and bricks
  • Glass - none of any kind
  • Liquids - oil, petrol, paint and chemicals
  • Hazardous waste - poisons, batteries and medical waste
  • Asbestos - Fibrolite, floor coverings (made of asbestos), lagging and ceiling coating
  • Gas cylinders - CNG or LPG containers

For information about how to dispose of items we don't collect, see transfer stations or our recycling search


On collection day

A maximum amount of one cubic metre of material may be collected by two trucks:

  • Truck one will pick up reusable items for recovery
  • Truck two will pick up all other material (up to one cubic metre) and take it to landfill.

You will need to place items out for collection on your property (not the kerbside) by 7am. Make sure your unwanted items are away from cars, bikes, outdoor furniture, toys or other items, so our collectors can easily identify what is to be taken.

The items should be close to your driveway or access to the property, and outside (i.e. not in a shed, garage or carport). Do not leave items on the kerbside as this will be considered illegal dumping and could lead to a fine of up to $400.

Unlock gates and tie up or secure dogs away from the collection area.


Developing a new resource recovery network

Over the next 10 years we will be developing a network of community recycling centres so people can drop off unwanted goods at any time of the year.

Instead of sending everything to landfill, items picked up during inorganic collections that can be reused will be distributed through charities and these recycling centres.

We expect the centres will become community destinations for reusing, recycling and refurbishing items, and offer business and job opportunities for local people.


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