Collections are between 7am and 7pm.
We will not pick up your rubbish or recycling if it:
There may be a sticker on your bin explaining why the rubbish or recycling was not collected. You can see the collection day search for collection dates.
If you have complied with the collection guidelines and your rubbish or recycling was still missed, contact us on 09 301 0101.
Repeated misuse of collections is considered illegal dumping.
Contact us on 09 301 0101 if the collection for your whole street has not happened by:
If it is more than two days since your collection day, the trucks may have left your area.
Alternatively, you could take it to a transfer station.
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