Healthy Waters


Water network responsibilities

Auckland Council, Watercare, Auckland Transport and the landowner are responsible for their own assets. These can be pipes, manholes or drains depending on where they are.

Built assets

The council owns and maintains public pipes, manholes, catchpits and other assets that manage stormwater flow, quantity and quality. View the public stormwater network on GeoMaps (GIS viewer).

However, landowners are responsible for maintaining assets on their property up to the point where it connects to the public assets. This can include roof gutters, downpipes, grates and catchpits.

Generally, we determine the point between public and private assets as one of these:

  • The connection to the public stormwater system regardless of the location or number of properties serviced.
  • The point where the service connection serves more than one property.
  • The point where the service connection crosses the property boundary.

This image shows an example of how water assets are typically located and the points where responsibility changes from council to respective property owners. Click the image to see a larger version.

Infographic showing points where ownership and responsibility change for stormwater assets, text description on this page

The location of water assets and change-over points may vary in different areas. If you are unsure whether you are responsible for a water asset, or need maintenance work on a public water asset, contact us.

To connect private assets to the public stormwater network, contact us and ask for the duty engineer.

To get  maintenance help for your private stormwater built assets, see the Plumbers, Gasfitters, and Drainlayers Board website.

Waterways and natural systems

The council also maintains rivers, streams, aquifers and overland flow paths in parks and reserves.

Landowners have to maintain streams located within, or next to, their property. The only exceptions to this are:

  • Meola Stream
  • Oakley Stream
  • Remuera Stream
  • Motions Stream
  • Newmarket Stream

We maintain these streams, even on private property, because of the impact of overflow on these streams from combined sewers.

We might sometimes do work on a private stream, if there is an immediate public safety concern. For example, if a public stormwater asset is at risk due to erosion.

Watercare and Auckland Transport infrastructure

Watercare maintains the pipes that supply water. This includes drinking water and water for your bathrooms and laundry. They also handle enquiries about wastewater, including all wastes that go through household drains. See the Watercare website.

Auckland Transport takes care of streets and outdoor infrastructure. This includes grates, berms, footpaths, street lights, road signs and bus shelters, among others. See the Auckland Transport website.

Infographic text description

These are the points where asset responsibility typically changes from public to private:

One shows the public stormwater pipeline in the road corridor.

Two shows the public stormwater manhole on the neighbour's property which serves both houses.

Three shows the Auckland Transport road catchpit lead on the same side of the road.

Four shows the public stormwater pipeline, on the neighbour's property, for one lot only.

Five shows the outside edge of the road kerb.

Six shows the point where the stormwater connection crosses the legal property boundary into the neighbour's lot. The private landowner is responsible up to this point.

Seven shows the point where the stormwater connection crosses the legal property boundary and enters the road reserve. The private landowner is responsible up to this point.

Legends used are P for private stormwater connection, SW for public Auckland Council stormwater pipeline, AT for public Auckland Transport stormwater connection and SWMH for public Auckland Council stormwater manhole.

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