Alcohol

Apply for or renew a manager's certificate

When alcohol is sold or supplied to the public on a licensed premises, a manager with a manager’s certificate must be on duty at all times.

If you are the manager, you have to make sure the premises meets the regulations in the Sale and Supply of Liquor Act 2012, and the conditions outlined in the liquor licence.


How to apply for a manager's certificate

1. Gather supporting information

Before you apply for a manager's certificate, you will need to have:

  • the appropriate qualification, as required by the Sale and Supply of Alcohol Act 2012
  • successfully complete the Licence Controllers Qualification (LCQ). Attach a copy of your LCQ certificate, when you submit your application. For more information, see Service IQ website
  • recent experience in controlling a licensed premises in New Zealand. This means you must have performed duties of an acting manager and or controlled a licensed premises under a certificated manager over a period of at least three months.

In addition, you must be currently working at, or about to start work at, a licensed premises.

2. Pay the fee and apply for a manager's certificate

The non-refundable fee for a manager's certificate is $316.25 (including GST).


Apply and pay online

You will need to login to complete an online application form.

You can pay by MasterCard, Visa or Account2Account (bank transfer).


Apply and pay in person

Download and fill in an application form:

Application for new manager's certificate (PDF 302KB) (also available from our service centres).

Read the checklist on the front page of your application form to make sure you include all the documents we need.

You can drop off your application at any of our service centres and pay by cash, cheque, eftpos, MasterCard or Visa.

If posting your application, include a cheque. Post to:

Auckland Council
Private Bag 92300
Victoria Street West
Auckland 1142


3. Interview

Once we checked the application for the necessary information, we will contact you to organise an interview.

The interview, conducted by an alcohol licensing inspector, lasts between 45 minutes and one hour and will be held as a group.

The inspector will assess your suitability to control a licensed premises. They do this by taking the group through a number of scenarios which deal with:

  • the Sale and Supply of Alcohol Act 2012
  • minors
  • intoxication
  • host responsibility
  • a manager's duties.

You need to be knowledgeable in all these topics.

Your application is also forwarded to the New Zealand Police, so they can report on your suitability to hold a Manager's Certificate.


How to renew your manager's certificate

1. Fill out the application form

Application for renewal of manager's certificate (PDF 298KB) (also available from our service centres).

You must also be currently working at, or about to start work at, a licensed premises.

We must receive your application form no later than the day before the date of expiry of your certificate. So if your certificate says "this certificate expires on 15 August 2017”, we must receive your renewal application no later than 14 August 2017.

2. Pay the fee and submit your application

The non-refundable fee for renewal of manager's certificate is $316.25 (including GST).

You can drop off your application at any of our service centres and pay by cash, cheque, eftpos, MasterCard or Visa.

If posting your application, include a cheque. Post to: 

Auckland Council
Private Bag 92300
Victoria Street West
Auckland 1142


Conditions of a manager's certificate

A new manager's certificate is valid for one year.

We can only grant or renew a manager's certificate if you are currently working at a licensed premises.

If you cannot provide evidence that you are currently working at a licensed premises, we may decline your application and forward it to the District Licensing Committee for further consideration. In this case, you may need to attend a public hearing to determine whether a certificate should be granted.

Manager's certificates are portable, which means you can also perform the duties and responsibilities of a manager in other premises.


Incomplete applications

We do not accept applications if the application form is incomplete or the supporting documents are not supplied.

Attach all documents listed on the cover sheet of the application form. These help our inspectors assess the application in full.

Our service centre and alcohol licencing staff will review your application for completeness.

If your application is incomplete, we will return it to you. You will need to resubmit your application with all the necessary information.

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