Property information

How to open a customer account

We operate a customer account system for customers who regularly request work from us on credit terms. It can be used for Land Information Memorandums (LIMs), property information (files and reports) and other council goods and services.

To open an account

Fill in the application form and return to us:

Application to open a customer account form (PDF 280KB)

When completing your application, ensure that you:

  • complete the application form in full so we can assess your credit and finance details correctly
  • sign the application form, acknowledging that you accept the terms and conditions of credit
  • tell us what goods or services you will require from the council
  • supply the appropriate documentation with your application (see table below).

Documentation to include

Customer type


Personal customers


  • A copy of photo identification, e.g. drivers licence.
  • Verification of Auckland Council ratepayer information if appropriate, e.g. address, last payment date, etc.


  • Certificate of incorporation - available on the New Zealand Companies Office website.
  • Copy of the photo identification of the person signing the form, e.g. the director of the company.
  • If the signatory is not a company director, please attach delegated authority from the director.

Charities and societies

Return the application

You can post, fax or email your completed application and documentation to us.


Auckland Council
Treasury & Transaction Services
Private Bag 92300
Auckland 1142


09 303 3130


Subject: Customer account request


Processing the application

Please contact us for more information.

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